Privacy Policy

We are committed to protecting the privacy and security of our tenants' and applicants' personal information. This policy outlines how we collect, use, store, and protect your data.

Information Collection and Use
We collect personal information necessary for the rental application process and property management purposes. This may include names, contact details, employment information, financial data, and other relevant information. This information is used to verify eligibility, manage the property, and comply with legal obligations.

Data Security

  • All collected information is stored securely on password-protected and encrypted systems.
  • Access to personal data is restricted to authorized personnel only.
  • Our staff undergoes regular data privacy and security training. We implement industry-standard security measures, including two-factor authentication (2FA), full disk encryption, and automatic locking of devices after a period of inactivity.

 

Data Retention
We retain personal information for the duration of your tenancy plus 12 months to comply with legal requirements and resolve potential disputes. This retention period allows us to address any issues that may arise during or after your tenancy and to comply with applicable laws. For individuals who do not become residents, personal information is deleted within 30 days from the date of application withdrawal or rejection.

Your Rights
You have the right to:

  • Access your personal information
  • Request corrections to inaccurate data
  • Ask for deletion of your data (subject to legal retention requirements and other legal obligations)
  • Object to the processing of your data
  • Request the transfer of your data to another service provider

 

To exercise these rights, please contact us here. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

Last Updated

This privacy policy was last updated on 6/3/2024.  We may update this policy from time to time to reflect changes in our practices or legal requirements. Please review this policy periodically for any updates.